Please note:
This solution applies only to manual school accounts.
If your school uses a managed service such as C2K, Hwb, Glow, or similar, user accounts and data should be updated automatically via nightly synchronisation.
For any issues with managed services, please contact your relevant support desk.

For information on how to create users:

Adding a single user

Adding multiple users

Accessing User Management

  1. From your j2launchpad, click on the "Manage Users" tile.

  2. This will open j2dashboard on the Manage Users tab, where you can view and edit all user accounts.


Deleting Users

  1. Select the checkbox next to the user(s) you want to delete.

  2. Click the bin (delete) icon.


The user/s will be moved to the deleted users area.

Recovering Deleted Users

  1. Click the "Show Deleted Users" button.

  2. Deleted users will show in red at the top of the list (the numbers highlight the date the user was deleted in a year/month/day format) Select the user(s) you wish to restore.

  3. Click the Restore button.

  4. The user account/s will be reinstated.