Please note:
This solution applies only to manual school accounts.
If your school uses a managed service such as C2K, Hwb, Glow, or similar, user accounts and data should be updated automatically via nightly synchronisation.
For any issues with managed services, please contact your relevant support desk.


Accessing User Management

  1. From your j2launchpad, click on the "Manage Users" tile.

  2. This will open j2dashboard on the Manage Users tab, where you can view and edit all user accounts.

Adding a Single User

  1. Click the plus (+) button above the user data table.

  2. Fill in the prompted details:

    • Username: This will be the user’s login name and attached to their work.

    • Password: Can be simple or complex; shorter passwords are fine for younger learners. Users can change their password later.

    • Optionally, assign the user to a class now or later.

    • Select user type (Teacher or Pupil).

    • All other data fields are optional. Please note - email addresses are only for teacher accounts with existing email addresses

  3. Click Add User — the username will now be active and usable.



Adding multiple users


It is possible to add multiple users. Find more information here

Adding multiple users  

Deleting users


It is possible to delete users. Find more information here