Please note : This help article applies to manual accounts only. Managed services (such as C2k, HWB and Glow) should automatically synchronise. Any issues, please contact your relevant managed service support desk.
Sometimes, users are deleted by accident. To restore deleted users please navigate to j2dashboard:
Then open the "manage users" tab:
You will find the "restore users" button here:
Clicking the "restore users" button will show the deleted users. You can select the users you wish to restore, then click the "restore" button. This will reinstate your deleted users.
