The j2message log is a record of every message sent within the school's account. It can be locked to a single user so that only that user can download it. To do this;

  1. Go to teacher's area ---> dashboard
  2. Scroll down to the bottom of the tick box settings on the left
  3. Under the 'j2message log' button, select unlocked or locked


Unlocked= any teacher/admin user in school can download the log.


Locked= the log for the school is locked/being locked to one single user. This is designed to be used by the headteacher/safeguarding lead or other suitable leader in school. When locked, all other teacher/admin users will be able to see who the log has been locked to, but will not be able to download the log.


If you think the log has been incorrectly locked to a staff/admin user, please contact support@j2e.com.